We understand that making a claim is an important time for your client so, we aim to make the entire process as easy as possible.
Claims must be lodged through the B4B platform. Once the insurer has been notified, you will have the option to liase directly with them or use our Claims Administration team for further correspondence. We will follow up with the insurer and notify you of any communications.
If your client’s claim is for Personal Accident & Illness, please contact our team at [email protected] and they will provide you with a specific form for these claims.
All claim forms can be emailed to our claims team at [email protected].
If you have any questions please call one of our team on 1300 295 262 and we will be more than happy to assist you.