Personal Accident & Illness
Claim Example

While performing cleaning duties, an insured cleaner’s back suddenly locked. They were unable to stand and fell. This condition worsened over time, with pain radiating down their leg and up their arm.

Seeking medical advice, they consulted a practitioner who recommended scans and subsequently referred them to a physiotherapist. Following examination, they were diagnosed with nerve damage. To assess whether the condition was pre-existing, the insurer obtained their complete medical history and requested financial information to determine their pre-injury earnings.

The insurer paid a total of $9,238.94 based on supporting financial information provided by the insured cleaner.

The provision of the claims examples are for illustrative purposes only and should not be seen as an indication as to how any potential claim will be assessed or accepted. Coverage for claims on the policy will be determined by the insurer, not BizCover for Brokers.